Page 9 - CHINA WORLD No60三月刊-FINAL

CHINA WORLD MARCH 2021 / 2021 年 3 月刊 09
从严从紧，筑牢疫情防控屏障
MUCH PRAISED CHINA WORLD
CONCIERGE ENFORCE RIGOROUS
COVID-19 SAFE MANAGEMENT
MEASURES
自新冠疫情爆发以来，国贸写字楼礼宾部始终将疫情防控工作放在
首位，严格落实各项防控措施，严守国贸写字楼疫情防控的第一道
关口，为写字楼租户与访客的健康与安全筑起牢固的屏障。
近期，面对新一轮疫情，国贸写字楼根据疫情发展形势和属地政府
的要求，进一步升级了防控措施，在每栋写字楼大堂快速、及时地
更新管理通知，确保租户能够第一时间了解国贸写字楼最新的防疫
动态。礼宾部在大堂前台准备了充足的口罩和消毒纸巾等防护物资，
以备不时之需，并且通过楼内广播，提示客人戴好口罩、做好个人
防护。
有序引导每位入楼的租户和访客做好测温、扫码和登记工作、提示
候梯人员电梯限乘四人等，已成为写字楼礼宾部的日常重要工作内
容之一。不仅如此，为了缩短客人在前台等候的时间，写字楼礼宾
部与各相关部门紧密协作，简化操作流程，使礼宾部前台工作变得
更简洁、更高效。
写字楼租户发来一封封感谢信函，向礼宾部表达诚挚的谢意。来自
中金公司的租户写到“因本人忘带工牌，多次麻烦国贸写字楼 2 座
前台，前台两位同志热情微笑接待，在不影响疫情防控工作的情况下，
快速帮忙办好临时访客卡，非常感谢！”
大疫无情，人间有爱。希望写字楼礼宾部的耐心和细致能为大家在
疫情中送上一份安心，给这个最冷的冬天增添一抹温暖。
图：杨肇驰 Photos by Yang Zhaochi
In the face of the latest coronavirus outbreaks, the China World Offices’ property management
team responded promptly with tighter COVID-19 precautionary measures in line with government
requirements.
But it is the China World Concierge staff that must meet the challenge of the times and implement
such measures on the frontline of epidemic control.
Every day China World Concierge checks and updates the noticeboard, prepares masks and disinfection
wet wipes. Tenants and visitors who enter the building will be assisted by a concierge. He or she
takes their body temperature, registers them, checks their Health-kit status and reminds them of four
passengers to a lift and to wear masks for their own safety.
To address potential logistical logjams, China World Concierge coordinates with relevant
departments across the complex and tries to smooth out operating procedures, increase efficiency
and shorten waiting times.
The model professional behavior of China World Concierge has not gone unnoticed.
The China World Concierge has regularly received letters from tenants and visitors expressing their
sincere appreciation for their dedicated work as frontline staff.
A typical such letter from a China International Capital Corporation staff member reads, “Too
many times I’ve had to trouble the reception desk at China World Office 2 as I’m always
forgetting my Tenant’s ID card. The two concierges there received me with a warm smile and
quickly helped me with a Visitor’s Temporary card while making sure there was no violation of
epidemic control. Thanks a lot!”