Page 12 - CHINA WORLD No39 三月刊-FINAL
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CHINA WORLD   MARCH 2019 / 2019 年 3 月刊  12





           国贸世纪公寓真诚服务感动客户


           国际友人送来感谢信


           DEPARTING INTERNATIONAL GUEST

           PENS "THANK YOU" LETTER



           2019 年 1 月 20 日,国贸世纪公寓管理层收到一封来自一名国际友人的感谢信,
           这名国际友人已来中国生活工作 25 年,其中在国贸世纪公寓住了 22 年。信中,
           他描述了住在国贸世纪公寓 22 年的体会,以及国贸世纪公寓真诚服务对他的感动,
           字里行间透露了这名国际友人对公寓的大为赞扬和真诚的谢意。
           感谢信中提到,国贸世纪公寓拥有卓越的管理水平,从前台接待、安保维护到管
           理层的每一位工作人员都一直保持着高水准服务,他们从细节着手,不放过任何
           细小的事情。对此,这位友人还进行了重笔描述,尤其提到了负责销售及客户关
           系工作的李雪先生,他说李雪先生敬业,对租户关心,单凭他个人的魅力和非凡
           的行事方式就足能成功在租户和管理层之间架起纽带和桥梁。不仅如此,他还认
           为国贸世纪公寓的管理和服务堪称是北京服务式公寓的楷模和标杆。






                                                                              The management of Century Towers on January 20 received a touching Thank You letter
                                                                              from a foreign guest. The guest had lived and worked in China for 25 years, including 22
                                                                              years residing at Century Towers.
                                                                              In the letter, he described his warm feelings for his accommodation of 22 years and
                                                                              thanked management for creating such a sincere and warm service culture.
                                                                              The resident praised the managers, receptionist and security guards for their high standard
                                                                              of detail-oriented service.
                                                                              He singled out Li Xue, in charge of sales and client relations, as a staff member devoted
                                                                              to his profession. He noted how hard Li works to bridge the culture and communication
                                                                              divide between residents and staff, deploying his personal charm and outstanding
                                                                              management ability to resolve issues.

           国贸世纪公寓之所以能够获得国内外客户如此高的评价与赞扬,不仅仅是因为它                                Finally the guest suggested that the management and service culture of Century Towers
           紧邻 CBD 核心商务区,地理位置优越,交通便利,拥有极为完善的周边配套设施,                            should be taken as a benchmark for all Beijing service apartments.
           以及温馨宜人的居家环境,更重要的是国贸世纪公寓真诚、贴心、专业的服务。                                It is not simply the location next to the Central Business District that makes Century Towers
           一直以来,国贸世纪公寓都专注真诚服务,把简单的事情做好,竭诚为客户服务,                               such a success, but its warm and pleasant living environment.
           为客户提供优质服务。未来,国贸世纪公寓也会一如既往的为每位入住客户尽心                                Century Towers staff pride themselves on providing sincere, warm and professional service
           尽责,认真做好各项服务。                                                       to all guests.


           约“惠”“三八”700 元 / 日即可入住

           国贸世纪公寓舒适两居室

           过完春节、情人节,转瞬间,我们便迎来了三月初春,各大商家也开始张罗“女人牌”,
           庆祝“三八”女神节的到来。为庆祝女同胞节日,国贸世纪公寓将开展为期四天的促销活动,
           国贸客户凡在 2019 年 3 月 7 日—2019 年 3 月 10 日期间入住两居室,只需 700 元 / 日。本
           次优惠适用于所有客户,没有年龄与性别限制,也欢迎男士前来参与促销活动。
                (86-10) 6779 8030 / 6779 8035
           WOMEN’S DAY SPECIAL: ONLY 700 YUAN FOR A

           COMFORTABLE TWO-BEDROOM APARTMENT


           To celebrate International Women’s Day on Friday March 8, China World Century Towers is offering a
           four-day promotion: All Century Towers customers can rent a two-bedroom apartment at a preferential
           price of 700 yuan a day. The preferential price is available to all customers without any age or gender
           restrictions between March 7 and March 10. Male guests are welcome to support the promotion.
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